At Ghurrah Fine Jewellery, we are committed to safeguarding your privacy and personal data. This policy explains how we collect, use, and protect your information in accordance with applicable data protection laws.

1. Data Collection

We collect personal data that you provide when interacting with our services, including:

• Name, contact details, and delivery address
• Payment information for purchases
• Personal ID card and/or passport details (for identity verification or legal requirements)
• Preferences for custom jewellery orders

We may also collect non-personal data such as your IP address and browsing behaviour on our website.

2. Use of Data

Your personal data is used to:

• Process and fulfil your orders
• Verify your identity (if required)
• Communicate updates on your purchase
• Customise products to your specifications
• Enhance our services and improve customer experience

We do not share or sell your personal data to third parties, except when necessary to fulfil your order (eg: with payment processors, delivery partners, or for legal compliance).

3. Data Security

We employ robust security measures to protect your personal data from unauthorised access, loss, or misuse. All sensitive data, including ID or passport details, are encrypted and stored securely. Only authorised personnel have access to this information.

4. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data
• Withdraw your consent for data processing
• Lodge a complaint with a data protection authority

5. Contact Us

For any queries or requests regarding your personal data, please contact us at info@ghurrah.com.

By using our services, you agree to the collection and use of your data in line with this policy.