Hallmarking


The Bahrain Ministry of Commerce and Industry requires all gold and silver sold commercially in Bahrain to be officially hallmarked by the government’s assay office. 

All finished pieces are inspected and then hallmarked by the assay office for customer protection.

All Ghurrah Fine Jewellery pieces are accordingly stamped, and if you cannot see the hallmark, please ask and we will happily inform you where on the piece your hallmark is. To retain the beauty and art of each piece, we strive to place hallmarks in more subtle locations where possible. 

Sizing

My ring/wrist size isn't listed on the website?

Ghurrah Fine Jewellery is an inclusive brand, and almost all ring sizes can be accommodated. However, the website limits SKUs, so there is a limit that appears on each page.

For rings smaller than a US size 4 or bigger than a US size 9, please reach out or make a note in the checkout. 

Shipping & Tariffs

What countries do you ship to?

We ship to almost all countries. If for some reason your country is not listed, please email info@ghurrah.com.

 

What countries have duties and tariffs included?

Due to restrictions from Shopify, the countries we are able to cover duties for are: the European Union, UK, USA, Canada, Norway, Switzerland, Australia, New Zealand, and Singapore.

All other countries are not duty-inclusive. You will have to pay duties and tariffs upon arrival.

 

How long does shipping take?

Ghurrah uses FedEx for shipping and orders are usually delivered 3-6 working days from dispatch. 

Gold Karat

Are items available in alternative gold karats?

Almost all products that don't have prong-set gems can be made in 21k or 22k. Please reach out for a quote.

Ghurrah does not currently work in 14k or 10k gold.

Care

How do I take care of my pieces?

Our pieces are made to last a lifetime with proper care. 

It is not recommended to sleep, or shower in your pieces. Over time, shampoo, lotions, and gels can build up and make gold and gemstones appear dull. 

It is also recommended that rings are removed during activities that include: washing pots and pans, cleaning with harsh chemicals, exercising with weights, and gardening. These can damage settings and gems, predominately through the metal-on-metal contact.

 

Will my pieces tarnish or cause irritation? 

All Ghurrah pieces are solid gold, and should not cause skin irritation.

However, some hand sanitizers, lotions or soaps can cause chemical reactions with gold. This may cause the gold to discolour, or your finger to turn black. 

Using a soft toothbrush and gentle soap solution (liquid soap with plenty of water) or with toothpaste, scrub the piece until it shines.

If you are Bahrain-based, Ghurrah will do this for free.