Terms of Service

These Terms of Use govern your use of the Ghurrah Fine Jewellery website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By using the Ghurrah Fine Jewellery website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations in the Kingdom of Bahrain.

2. Eligibility

You must be at least 18 years old to place an order on our website. By using our services, you confirm that you meet this age requirement.

3. Product Information and Custom Orders

Custom Jewellery: All jewellery sold by Ghurrah Fine Jewellery is made to order or customised to the customer’s specifications.

Accuracy of Information: While we strive to ensure that product descriptions, pricing, and other content on the website are accurate, errors may occur. We reserve the right to correct such errors and cancel orders if necessary.

4. Pricing and Payment

Pricing: All prices are listed in Bahraini Dinars (BHD) and are inclusive of any applicable taxes as per Bahrain law. Prices may change without prior notice.

Payment: We accept payment through various methods, including credit/debit cards and online payment services. Full payment is required at the time of order placement.

5. Order Process and Confirmation

Once you place an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order. Ghurrah Fine Jewellery reserves the right to accept or reject any order based on product availability or other reasons.

6. Delivery

Shipping: We offer delivery within Bahrain and internationally, subject to delivery fees and timelines.

Responsibility: We are not liable for any delays in delivery caused by factors outside our control, such as customs clearance or carrier issues.

7. Intellectual Property

All content on the Ghurrah Fine Jewellery website, including designs, images, text, and trademarks, is the intellectual property of Ghurrah Fine Jewellery. You may not use, reproduce, or distribute any of this content without prior written consent.

8. User Responsibilities

Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Prohibited Activities: You agree not to engage in any activities that could harm the website, its users, or violate any applicable laws in Bahrain, including the transmission of malware, spamming, or unauthorised data access.

9. Limitation of Liability

Ghurrah Fine Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability for any direct damages shall be limited to the amount you paid for the product in question.

10. Refund and Return Policy

Due to the customised nature of our products, we operate a strict No Refund and No Return Policy unless the product is defective or damaged upon delivery, as outlined in our Refund & Return Policy.

11. Privacy

We are committed to protecting your personal data. Please refer to our User Data Protection Policy for details on how we collect, use, and protect your information.

12. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Kingdom of Bahrain. Any disputes arising from these terms or your use of our website and services shall be subject to the exclusive jurisdiction of the Bahraini courts.

13. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

14. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at info@ghurrah.com.

By using the Ghurrah Fine Jewellery website and services, you agree to abide by these Terms of Use. Thank you for choosing Ghurrah Fine Jewellery.